Terms of Service

Last updated: October 10, 2026

These Terms of Service apply to your use of velurelle.com and any purchase you make from us. By using the site or placing an order, you agree to these terms.

Products

Our products are cosmetics intended for external use only. Product descriptions are for general information and are not medical advice. Results vary from person to person. Please read the full ingredient list before use and do a patch test if you have sensitive skin. Stop using a product and consult a doctor if irritation occurs.

Orders and pricing

All prices are in U.S. dollars. We reserve the right to refuse or cancel any order, for example in case of a pricing error, suspected fraud or limited stock. If we cancel an order after you’ve been charged, we’ll refund you in full.

Payment

Payments are processed securely by our payment providers. We do not store your full card details.

Shipping, returns and refunds

Please see our Shipping Policy and Refund & Returns Policy.

Intellectual property

All content on this site, including text, images, logos and product designs, belongs to Velurelle and may not be used without our permission.

Limitation of liability

To the fullest extent permitted by law, Velurelle is not liable for indirect or consequential damages arising from use of our site or products. Our total liability for any claim is limited to the amount you paid for the product in question.

Privacy

How we handle your personal information is described in our Privacy Policy.

Changes

We may update these terms from time to time. The version posted on this page applies to orders placed after the update.

Contact

Questions about these terms? Email admin@velurelle.com.