Privacy Policy
Last updated: May 26, 2026
Welcome to Velurelle.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Who We Are
Velurelle is a skincare brand focused on creating high-quality cosmetic products made with carefully selected ingredients and modern skincare technology.
Website address:
https://velurelle.com
Contact email: admin@velurelle.com
Information We Collect
When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect information including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Purchase history
We collect this information to process orders, improve customer experience, provide support, and communicate with you about your purchases or promotions.
Comments
When visitors leave comments on the website, we collect the information shown in the comment form, along with the visitor’s IP address and browser information to help detect spam and maintain website security.
Media Uploads
If you upload images to the website, we recommend avoiding images containing embedded location data (EXIF GPS), as visitors may be able to extract that information from publicly available images.
Cookies
Our website uses cookies to improve your browsing experience and website functionality.
Cookies may be used to:
- Remember your login details
- Save shopping cart information
- Store display preferences
- Analyze website traffic and performance
- Improve website functionality and user experience
You can disable cookies through your browser settings, although some parts of the website may not function properly.
Embedded Content From Other Websites
Pages or articles on this website may include embedded content such as videos, images, social media posts, or articles from third-party websites.
Embedded content behaves the same way as if you visited the third-party website directly. These websites may collect data, use cookies, and monitor your interaction with their content.
Payments
We use secure third-party payment providers to process transactions. We do not store full credit card information on our servers.
Payment processors may collect and process your payment information according to their own privacy policies.
How We Use Your Information
We may use your information to:
- Process and deliver orders
- Communicate with you about purchases or inquiries
- Provide customer support
- Improve our products and website
- Send updates, promotions, or newsletters (only if you opt in)
- Prevent fraud and maintain website security
Who We Share Your Data With
We do not sell or rent your personal information.
Your information may be shared only with trusted third-party services necessary for operating our business, such as:
- Payment processors
- Shipping providers
- Website hosting services
- Email marketing platforms
- Analytics and security services
These providers only receive the information necessary to perform their services.
Data Retention
We retain order information and customer records as long as necessary for:
- Order fulfillment
- Customer service
- Legal, accounting, or tax obligations
- Security and fraud prevention
If you create an account on our website, you may view, edit, or delete your personal information at any time, except for your username.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent to marketing communications
- Request a copy of the personal data we hold about you
To make a request, please contact us at:
Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure.
Children’s Privacy
Our website and products are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.
Updates will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Velurelle
Email: admin@velurelle.com
Website: Velurelle